There’s no doubt that unified communications (UC) is delivering value for those who use it. The combination of voice, video, and other communications techniques in one package is a great way to get more value out of current operations by making it easier to communicate and collaborate, with little regard for location. Yet there are… Read More
Unified Communications: Where It’s Going, and How to Be There
When you start looking at unified communications and consider its future, you run into a fairly big roadblock: it’s already a pretty futuristic topic. Being able to intermingle voice and video chatting, among other teleconferencing systems, is the kind of advancement that, for some, is still very much a “Star Trek” experience. Still, considering the… Read More
Embracing Cloud for a Better Contact Center
Enterprises are becoming more comfortable with the integration of cloud solutions into their digital transformation plans. Once an organization has experienced the advantages that come with a cloud solution, they often begin looking for other places to apply the strategy. Increasingly, enterprises are transitioning to cloud communications, using it to improve employee interactions and those… Read More
Infographic: How To Sell UCaaS: A Cheat Sheet to Better Sales
Telecom agents looking to increase their UCaaS sales into 2018 will need to tap into a variety of strategies to do so effectively. Here are a few best practices for increasing interest in UCaaS and improving sales.
UCaaS and SD-WAN Create Transformative Technology
Unified Communications as a Service (UCaaS) and software-defined wide area networking (SD-WAN) present important advances in technology. UCaaS offers a seamless communications experience, cost savings, and the ability to drive revenue with collaborative tools, while SD-WAN allows enterprises to prioritize internet traffic and control network traffic at branch locations from a centralized hub. When these… Read More
Ring Central is Not as Expensive as You Think It Is
But the Price Tag is Bigger! Much of the misperception starts with one key point: Ring Central’s costs. The numbers on the price tags are indeed bigger than many common alternatives. That’s where a lot of telecom agents think that even offering the solution is a great way to lose a sale. So how can… Read More