In a sea of Master Agents, it can be a difficult choice to make when choosing which Master to trust with your commissions. Not all commission departments are the same. It’s crucial for a sub-agent to know what to look for in a Master Agent’s commission department. At Innovative, our commission’s auditing process is one of the best and it’s how we’ve been able to distinguish ourselves from our competition.
Every Account, Every Month
Not every Master Agent audits every account that a sub-agent has currently billing each month. Instead, it is up to the sub-agent to bring any discrepancies to the Master’s attention. From there, the process to recover commissions can be lengthy, taking upwards of a month or two to claim what is rightfully yours. At Innovative, we take a unique and proactive approach to commissions.
A Proven Methodology to Disputing
Our commissioning system has the intelligence to track milestones from the time your orders are submitted through the time you should be paid a commission. The following scenarios, automatically flag our system, resulting in the start of a commissions auditing:
- Payments tracking outside the standard timeframe for remittance
- Billing variances greater than 10%
- Month-to-month payment discrepancies
Payments that are tracking outside the standard timeframe for remittance are flagged to be investigated. At this point, our team begins the disputing process for you. Spend your time focusing on your normal day to day and let us handle the dreadful task of an escalation.
Along with tracking payment timeline, we further monitor and compare business month over month to detect discrepancies when payments are completely missed and/or when there is a variance greater than 10%. In both scenarios, our team reaches out to the carrier to confirm no changes in service and requests payment on your behalf for the following commission run.
Different than Other Masters
We always strive to provide the best business experience for our sub-agents. Proactive commissions disputing is just one of the many ways we stay on top of business deals.
In 2020, we proactively disputed more than 6,000 orders resulting in over $100,000 in commissions recovered for our partners!
What’s more, nine out of ten times a sub-agent comes to us with a dispute, we’ll have already disputed it with the carrier. We’ll not only have a response waiting for them, but also the results – ensuring an easier and more pleasant experience. This proven, proactive methodology means we never miss a beat when it comes to auditing and correcting your commissions. And yes, not every Master does this.
Are you ready to partner with a Master who cares about your commissions as much as their own? Email us at Sales@innovative-business.net to get started with a different kind of Master Agent today!