Long ago—or maybe not so long ago—sales reps learned the power of selling benefits rather than selling products and their features. The practice of selling benefits became a vital addition to every sales rep’s lineup, and for hosted voice master agents, selling cloud benefits was no different in a bid to get more interest going… Read More
When you start looking at unified communications and consider its future, you run into a fairly big roadblock: it’s already a pretty futuristic topic. Being able to intermingle voice and video chatting, among other teleconferencing systems, is the kind of advancement that, for some, is still very much a “Star Trek” experience. Still, considering the… Read More
Enterprises are becoming more comfortable with the integration of cloud solutions into their digital transformation plans. Once an organization has experienced the advantages that come with a cloud solution, they often begin looking for other places to apply the strategy. Increasingly, enterprises are transitioning to cloud communications, using it to improve employee interactions and those… Read More
Many agents are struggling to get into the cloud — we see this problem all the time as a master agency. The easy way for agents to digest cloud is to grasp that it’s not necessarily about jumping into a full cloud strategy. Rather, it’s more important to think about how to connect customers to… Read More
As a telecom agent, you’re likely reflecting at this time of year on how the past year went, and how you might improve in the year ahead. This starter list of New Year’s resolutions for telecom agents should give you a good idea of how you can strengthen your business in 2018.
Voice traffic has evolved significantly thanks to hosted voice. Learn the origin and history of the technology, its connection with the cloud, and the possibilities it creates for the future of communications. Copy and paste the text below to embed the image onto your website <img src=”https://innovative-business.net/wp-content/uploads/2017/10/IBS_voice_graphic_v2.jpg” alt=”Learn how the SMB can benefit from coax… Read More
The benefits of today’s cloud technology are driving companies to take an Everything as a Service (XaaS) mindset toward IT decisions. Cost savings, performance, and agility are just a few of the areas where companies hope to make gains from cloud solutions. Call centers, likewise, are examining Unified Communications as a Service (UCaaS) and weighing… Read More