There’s no doubt that unified communications (UC) is delivering value for those who use it. The combination of voice, video, and other communications techniques in one package is a great way to get more value out of current operations by making it easier to communicate and collaborate, with little regard for location. Yet there are… Read More
When you start looking at unified communications and consider its future, you run into a fairly big roadblock: it’s already a pretty futuristic topic. Being able to intermingle voice and video chatting, among other teleconferencing systems, is the kind of advancement that, for some, is still very much a “Star Trek” experience. Still, considering the… Read More
Enterprises are becoming more comfortable with the integration of cloud solutions into their digital transformation plans. Once an organization has experienced the advantages that come with a cloud solution, they often begin looking for other places to apply the strategy. Increasingly, enterprises are transitioning to cloud communications, using it to improve employee interactions and those… Read More
Telecom agents looking to increase their UCaaS sales into 2018 will need to tap into a variety of strategies to do so effectively. Here are a few best practices for increasing interest in UCaaS and improving sales.
Unified Communications as a Service (UCaaS) and software-defined wide area networking (SD-WAN) present important advances in technology. UCaaS offers a seamless communications experience, cost savings, and the ability to drive revenue with collaborative tools, while SD-WAN allows enterprises to prioritize internet traffic and control network traffic at branch locations from a centralized hub. When these… Read More
As a telecom agent, you’re likely reflecting at this time of year on how the past year went, and how you might improve in the year ahead. This starter list of New Year’s resolutions for telecom agents should give you a good idea of how you can strengthen your business in 2018.
The benefits of today’s cloud technology are driving companies to take an Everything as a Service (XaaS) mindset toward IT decisions. Cost savings, performance, and agility are just a few of the areas where companies hope to make gains from cloud solutions. Call centers, likewise, are examining Unified Communications as a Service (UCaaS) and weighing… Read More
The right internet service provider (ISP) for your business can be hard to come by. Paying attention to these six “S” words and how they relate to your organization will get you on the right path to selecting an ISP that’s ideally suited to your needs.
But the Price Tag is Bigger! Much of the misperception starts with one key point: Ring Central’s costs. The numbers on the price tags are indeed bigger than many common alternatives. That’s where a lot of telecom agents think that even offering the solution is a great way to lose a sale. So how can… Read More